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Videate

Magically Update Customer Success Videos at Scale

Videate is an AI-driven software recording engine that can instantly update training and demo videos whenever your product or workflows evolve. No wasted hours. No massive re-shoots. Just always-accurate content.

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Videate Studio


The only AI-driven software recording engine that automatically detects and applies UI changes to your how-to and training videos—no manual re-recording required.


Automatic Change Detection
Videate connects at the code level, catching every workflow tweak or interface shift. Your videos are always in sync, so you never risk outdated content.

One-Click Video Re-Creation
Smart Updates feature refreshes visuals, scripts, and voiceovers in a single step—no need to stitch anything together or spend hours in editing purgatory.

Multi-Application Support
Keep large, complex product ecosystems up-to-date, even if your workflows involve multiple tools or modules. Videate handles it all within one enterprise-grade platform.

Seamless Integration
Tie directly into your knowledge base, LMS, or customer portals. Plus, our SOC2-compliant infrastructure ensures top-tier security and peace of mind for every team.

 

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Transformative Results for SaaS Customer Success and Education 

Videate customers are seeing dramatic improvements in onboarding efficiency, support ticket reduction, and team productivity.

 
10
%

Faster Onboarding

Reduce time-to-value with always-accurate product tutorials and walkthroughs.

90
%

Faster Video Creation

Eliminate manual video recreation, freeing your team for strategic work.

25
%

Fewer Support Tickets


Empower customers to self-serve with accurate, up-to-date video content.

Trusted by Leading Customer Success Teams

Join forward-thinking companies that are transforming their customer education strategy with Videate.

 
Kasey Kershner
“Prior to working with Videate, we actually did all of our customer training videos and all of our platform training videos on a very manual process. I was writing the scripts, I was screen recording, I was editing.”
Kasey Kershner
Customer Training Manager @ Reputation
★★★★★
John Travers
"With Videate, I'm maintaining the currency of the training and providing]instructional video in multiple languages for customers around the globe… Attempting to do this in a traditional way would be an endless process.”
John Travers
Director of Voice of the Customer @ Nextiva
★★★★★
Judith Montpetit
"Partnering with Videate is probably one of the best decisions we've made. We're creating amazing videos, and our customers are happy. We're getting more work done with the limited resources that we have, so it's wonderful."
Judith Montpetit
Senior Instructional Designer @ Bitsight
★★★★★
How Videate Works

  1. Record Actions: Launch your application in Videate's Studio and begin capturing your actions. While you navigate your software, Videate automatically creates a script for narration in sync with your actions. 

  2. Refine Script & Add FX: Once you have the framework of your tutorial video, you can easily adjust the narration script and add special effects like callouts, zooms, highlights, boxes, and more to emphasize features. Easily move and adjust timing of your actions and effects in the Studio timeline.

  3. Generate Video: Select from one our 100+ AI Voice's for narration and watch Videate do it's magic. 

  4. Publish: Effortlessly push your videos out to anywhere you host your content. Easily create multiple versions of your videos in multiple languages.

  5. Software Updates: Here's the best part! Anytime your software changes or the UI updates, Videate can automatically re-render your video, helping your content stay always current without having to edit or re-shoot.

One Platform, Many Benefits

From onboarding to marketing, Videate helps teams across your organization keep every video fresh and relevant—no matter how fast your software evolves. Here’s who benefits most.
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Customer Success & Support

Outdated videos lead to repetitive questions, wasted time, and frustrated customers.

With Videate updating your how-to content at the code level, you can slash support ticket volume and keep your knowledge base accurate—so your team spends less time on repetitive fixes and more time driving real customer outcomes.

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Customer Education & L&D

Managing a large library is tough when every product change means re-recording.

Videate helps you scale global education programs by instantly updating videos whenever workflows or UI elements change. Provide localized, always-fresh training assets without bogging down internal teams or straining your content budget.


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Product Marketing & Pre-Sales

Prospects lose confidence when demo videos don’t match the current product.

Videate keeps your feature tours and marketing videos perfectly aligned with every release—no frantic last-minute edits. Win deals faster with polished, up-to-date demos that showcase your product’s true capabilities and reinforce brand credibility.

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Technical Documentation

Inconsistent videos and written docs undermine trust and create confusion.

Videate ensures your tutorials, guides, and product videos stay in sync—capturing changes at the code level. That means no more manual re-recording for minor updates, and no more risking contradictory instructions across your doc library.

We’re Not Another Talking Avatar

Yes, AI avatars are cool. But if your goal is an up-to-date software demo, you need more than a virtual head. We integrate with actual workflows—period.

We’re Also Not a Final Cut Pro Replacement

Those tools are great for major video productions (or if you have an editing team on standby). Videate is built for ongoing updates, so you don’t have to keep patching old videos.

Not Another Screen Recorder

With screen recorders, you have to re-record every time. Videate is a Software Recording Engine that can instantly update ALL your videos.

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